FAQ

1. What is an ebook?
   An ebook is an electronic book. Electronic books will offered in a PDF format unless otherwise specified. You can open ebooks using programs like Adobe Acrobat on your computer or PDF-enabled portable devices.
2. How soon will I receive my product?
   When you order a downloadable product, you will be able to immediately download your package after the transaction is fully processed.
3. Are there any hidden costs?
   No. The listed price that you see is the price that you will pay.
4. Why can’t I download my ebook?
   While this is a rare situation, we can help you out. Please visit our help desk and let us know.
5. How do I open a zip file?
   Most newer computers can open zip files. If you are using a computer without the capability or would like to use a program to unzip the zip file, you can download 7zip.
6. I have a question, how do I contact you?
   Please visit our help desk and submit a question.